Legal & Policies
Important information about your rights and our responsibilities
Affiliate Disclosure
As an affiliate marketer, we may earn commissions from qualifying purchases made through links on our website. This means that when you click on certain links and make a purchase, we may receive a small commission at no additional cost to you.
What This Means for You:
- You will never pay more because of our affiliate relationships
- We only recommend products we genuinely believe in
- Our editorial content is not influenced by affiliate partnerships
- All affiliate links are clearly marked where possible
We are committed to transparency and honesty in all our recommendations. Our goal is to help you find the perfect gifts while maintaining the highest standards of integrity.
Privacy Policy
Effective Date: January 2024
Information We Collect
We collect information to provide better services to our users. This includes:
- Personal Information: Name, email address, and contact details when you voluntarily provide them
- Usage Data: Information about how you interact with our website
- Device Information: Browser type, operating system, and IP address
- Cookies: Small data files stored on your device to improve user experience
How We Use Your Information
- To provide and improve our services
- To communicate with you about our products and services
- To analyze website usage and optimize user experience
- To comply with legal obligations
Cookie Policy
We use cookies to enhance your browsing experience. These include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Advertising Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
Data Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Service providers who assist in operating our website
- Legal authorities when required by law
- Business partners for legitimate business purposes
Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Terms & Conditions
Effective Date: January 2024
Acceptance of Terms
By accessing and using GiftQ, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.
Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Attempt to gain unauthorized access to our systems
Third-Party Links
Our website contains links to third-party websites and services. We are not responsible for the content, privacy policies, or practices of these external sites.
Disclaimer of Warranties
Our website is provided "as is" without any warranties, express or implied. We do not guarantee that our website will be error-free, secure, or available at all times.
Limitation of Liability
To the fullest extent permitted by Australian law, GiftQ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website.
Governing Law
These terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.
Return & Refund Policy
How Returns Work
Since you purchase products directly from our partner retailers (such as Amazon, eBay, and other merchants), all returns and refunds are handled according to their individual policies.
Steps for Returns:
- Contact the retailer where you made your purchase
- Follow their specific return procedures
- Ensure you meet their return timeframes
- Keep all receipts and order confirmations
Common Retailer Policies:
- Amazon: Generally 30-day return window for most items
- eBay: Varies by seller, typically 14-30 days
- Other Retailers: Check individual store policies
Our Role
While we cannot process returns directly, we're here to help:
- Provide retailer contact information
- Assist with finding order details
- Offer guidance on return procedures
Quality Assurance
We carefully curate our product recommendations and only partner with reputable retailers. However, if you experience issues with a product we recommended, please let us know so we can improve our selections.
Contact Us
If you have any questions about these policies or need assistance, please contact us:
Email: legal@giftq.com.au
Address: GiftQ Pty Ltd, Australia
Last Updated: January 2024
We reserve the right to update these policies at any time. Changes will be posted on this page.